Vice President of Sales – Mortgages USA
Vice President of Sales 2017-10-19T03:33:50+00:00

Vice President of Sales

Job Title:  Vice President of Sales

Date: August 2017

Department: Corporate

Classification: Exempt

Reports To:   President

Job Summary:  The VP of Sales has many duties and responsibilities, such as recruiting, managing, training, and coaching production staff and implementing strategies to increase sales volume. This position also oversees all sales related activities and serves as the liaison to other departments of Mortgages USA.

Essential Functions:

  • Recruit, hire and train sales personnel and motivate staff to achieve maximum production levels
  • Monitor the quality of loans originated by loan officers and ensure they are compliant and within Company policy guidelines
  • Attend various networking and local real estate association events to develop productive referral sources
  • Interact and build productive relationships with fellow loan originators and all fellow employees
  • Help Mortgage Loan Originators complete, evaluate and assemble loan application packages, borrower financials, and tax returns to ensure complete and accurate mortgage packages are ready for underwriting
  • Review and implement mortgage contact center technologies and best practices for aggregator leads
  • Design marketing materials for approval by Legal and Compliance team
  • Collaborate with Operations group on the creation and implementation of new hire training program
  • Attend all required meetings and deliver all needed information to his team of consultants
  • Perform all job duties in accordance with the Company’s policies and procedures and in compliance with applicable federal and state laws, regulations, and requirements
  • Perform other duties as assigned


  • Coordination – Adjusting actions in relation to others’ actions
  • Efficient – The ability to perform tasks in the fastest and simplest ways that they can be done
  • Flexible – Can carry out many different responsibilities, sometimes with very little notice
  • Handle Complaints – Deal effectively with complaints made by customers or constructive criticism from your supervisor/manager, company
  • Listening – Give full attention to what other people are saying, taking time to understand points being made, asking questions, as appropriate, and not interrupting at inappropriate times
  • Monitoring – Monitoring/assessing performance of yourself (and/or others) to make improvements or take corrective action
  • Motivate Others – Help keep others’ spirits up and encourage them to do their best
  • Persuasion – Persuading others to change their minds and/or behaviors
  • Service Orientation – Actively looking for ways to help people
  • Set Goals – Set goals for yourself (and/or others) to achieve and plan ways to achieve them


  • Administration and Management – Knowledge of business and management principles in strategic planning, resource allocation, leadership, technique, production methods, and coordination of people and resources
  • Building Collaborative Relationships – The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support
  • Customer Orientation – The ability to demonstrate concern for satisfying one’s external and/or internal customers
  • Fostering Teamwork – The ability and desire to work cooperatively with others on a team; the ability to demonstrate interest, skill, and success in getting groups to learn to work together
  • Influencing Others – The ability to gain others’ support for ideas, proposals, projects, and solutions
  • Managing Change – The ability to demonstrate support for innovation and for organizational changes needed to improve the organization’s effectiveness; initiate sponsoring, and implementing organizational change; helping others to successfully manage organizational change
  • Managing Performance – The ability to take responsibility for one’s own or one’s employees’ performance, by setting clear goals and expectations, tracking progress against the goals, ensuring feedback, and addressing performance problems and issues promptly
  • Oral Communication – The ability to express oneself clearly in conversation and interactions with others
  • Results Orientation – The ability to focus on the desired result of one’s own or one’s unit’s work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them


  • Adaptability – The ability/willingness to learn a new task and/or work in a different atmosphere with different co-workers
  • Decision Making – Make good judgments about what to do in a difficult situation, even when the supervisor is not present
  • Deductive Reasoning – The ability to apply general Rules to specific problems to produce answers that make sense
  • English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • Mathematical Reasoning – The ability to choose the right mathematical methods or formulas to solve a problem
  • Oral Expression – the ability to communicate information and ideas in speaking so others will understand
  • Problem Sensitivity – The ability to determine when something is wrong or is likely to go wrong (only involves the recognition of problems)
  • Speech Clarity – The ability to speak clearly so others can understand you
  • Written Comprehension and Expression – The ability to come up with unusual or clever ideas about a given situation, read and understand information and ideas presented in writing, and develop creative ways to solve a problem

Experience and Education:

  • High school diploma, GED, or equivalent work experience required, Bachelor Degree in Business or related field, preferred.
  • Current Mortgage Loan Originator NMLS license for the state of Texas
  • 3 years’ mortgage lending experience
  • Must have experience with Encompass LOS
  • Working knowledge of regulations including but not limited to Real Estate Settlement Procedures Act (RESPA), Truth In Lending Act (REG Z), Right To Financial Privacy Act, Fair Credit Reporting Act (FCRA), Fair Housing Act (FHA), Fair Debt Collection Practices Act (FDCPA), Home Mortgage Disclosure Act (HMDA), Section 527 of the National Housing Act, Executive Order 11063 (Equal Opportunity in Housing), Equal Credit Opportunity Act (ECOA), US Patriot Act (OFAC), Gramm-Leach-Bliley Act, and the Homeowners Protection Act of 1998.