Dallas-based personal mortgage lender says upgrade of loan origination system supports its vision of a seamless, virtually paperless loan process.
DALLAS, Dec. 4, 2017 /PRNewswire/ — Mortgages USA, a Dallas-based personal mortgage lender known for its exceptional customer experiences, today announced plans to operate in all 50 states. In a major step toward that goal, the company has deployed Ellie Mae’s Encompass® digital mortgage solution, which provides a single system of record and a digital mortgage experience for the entire loan lifecycle. Encompass is the industry’s most trusted solution for originating high-quality, compliant loans efficiently, no matter how the industry or regulations change.
“We have invested tremendous resources to create the finest possible experience for our realtor and builder partners, our loan officers and our customers,” said Jeff Morgan, CEO at Mortgages USA. “It all starts with our culture of open communication, accessibility and the speed to consistently close loans in 15 to 20 days. Now, thanks to the introduction of Encompass, we have eliminated 20 percent of the forms borrowers previously had to sign, and virtually all documents can be signed by the borrowers from their cell phones.”
Richard Frunzi, President at Mortgages USA, said the ability for loan officers to remotely access Encompass is priceless. “Many of our loan officers are rarely in the office. They’re out at closings, working with realtor and builder partners, and developing face-to-face relationships. The problem is, if they can’t access the lending platform from their phones, then they can’t adequately assist potential or current clients who call while they’re out. Since one of our core values is speed, we’re excited to be able to access Encompass anytime, anywhere, from any device.”
“The team at Mortgages USA is focused on delivering the best experience for their borrowers and partners alike,” said Cathleen Schreiner Gates, Executive Vice President, Sales and Marketing at Ellie Mae. “That philosophy is shared by all of us at Ellie Mae, as we deliver a truly digital mortgage experience to help our lenders close more loans, reduce the time to close and lower the cost of origination. We look forward to helping Mortgages USA add efficiencies and convenience through their use of Encompass as they progress toward their goal of serving realtors, builders and customers nationwide.”
The Ellie Mae partnership is first in a long list of upgrades planned for Mortgages USA’s technology stack. The company will also implement future improvements to its CRM and its loan application process, including an upcoming rollout of automated decisioning.
About Mortgages USA
Mortgages USA has helped buyers finance their dream homes for more than 10 years. Headquartered in Dallas, Texas, alongside its sister company, MUSA Auto Finance, Mortgages USA is actively expanding nationwide.
The personal mortgage lender maintains a commitment to one-on-one service and prompt communication. Customers, realtors and builders always speak to a live person when they call, and loan officers provide their cell numbers to clients for maximum accessibility. Mortgages USA has forged a reputation for fast, reliable closings, with an average 15 to 20 days to close.
To learn more about Mortgages USA’s unique and flexible loan programs, or to find out how you can join their growing team in a variety of positions across the country, visit MortgagesUSA.com.
About Ellie Mae
Ellie Mae (NYSE: ELLI) is the leading cloud-based platform provider for the mortgage finance industry. Ellie Mae’s technology solutions enable lenders to originate more loans, reduce origination costs, and shorten the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit EllieMae.com or call 1-877-355-4362 to learn more.
SOURCE PR Newswire
Related Links http://MortgagesUSA.com